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Answered Wasted Spend & Automations

found 400 quid of clicks on a term i already had as a negative. how

D
dave ramos Asked Sep 23, 2025
3 466
added "hvac jobs" as a negative back in march. checked this week and ive spent about 400 on "hvac job", "hvac jobs near me" and "hvac technician jobs". so the negative did nothing. or it did something and i dont understand what. which is it

Replies (3)

Accepted answer
P Priya Deshmukh · Sep 23, 2025
It did exactly what you asked. You asked for the wrong thing, and this catches everybody once. Negative keywords have match types, same as positive ones, and the default when you add one quickly is exact. An exact negative blocks that phrase and nothing else. "hvac jobs" as an exact negative blocks precisely "hvac jobs" - not the singular, not the same words with anything added, not a misspelling. What you wanted is a phrase negative on "job", which blocks any search containing that word in that order, singular and plural handled by close variants. One phrase negative on "job" would have caught all four of the terms you listed and the twenty you have not seen yet. The rule I use: negatives that describe intent should be phrase or broad, because you want to catch the whole family. Negatives that describe a specific product or brand you do not sell should be exact, because you don't want to accidentally block the neighbouring term that you do want. Also worth knowing: negatives don't apply retroactively and they don't handle misspellings the way positive keywords do. If people are misspelling their way past you, you have to add the misspellings.
M Marcus Hale · Sep 24, 2025
The misspellings point is worth its own warning. Positive keywords match close variants, so you catch typos automatically. Negatives don't work that way - a negative on "jobs" will not stop "jobbs". It is the least intuitive asymmetry in the whole system and it costs everyone money at least once.
D dave ramos · Sep 24, 2025
exact by default. of course it is. changed 30 of them to phrase this evening

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